FAQ
Frequently asked questions
Answers about Mazrio: where it is available, Arabic stores, ERP sync, Meta and TikTok tracking, cash on delivery and pricing.
06FAQ
Tell us which platform you use when you join early access, and our team will help you plan the move.
Get early accessWhat is Mazrio?
Mazrio is an e-commerce suite that brings your online store, every sales channel and your business data into one platform, with ERP sync built in. It is designed to scale from your first order to enterprise.
Which payment gateways and couriers does Mazrio connect to?
Mazrio connects to local payment gateways and couriers in each region. In the Middle East and North Africa: Stripe, Tap Payments, PayTabs, HyperPay, Moyasar, Paymob, Tabby and Tamara, with delivery through Aramex, SMSA and Naqel. In South and Southeast Asia: SSLCOMMERZ, bKash, Nagad, Razorpay, JazzCash, eSewa and Xendit, with delivery through Pathao, RedX, Steadfast, Delhivery and Ninja Van. We confirm what is available in your country during onboarding.
Is Mazrio an alternative to Salla, Zid and Shopify?
Yes. Mazrio is built for brands that sell across MENA and Asia from one suite, with Africa coming soon, and who want ERP sync, WhatsApp and Meta and TikTok tracking built in.
Where is Mazrio available?
Mazrio is available in the Middle East and North Africa and in South and Southeast Asia, including India, Pakistan, Bangladesh, Nepal and Bhutan. Africa is coming soon.
Does Mazrio support Arabic stores?
Yes. Every store can run in Arabic and English, with a right-to-left layout designed for Arabic from the start.
Which ERP systems does Mazrio connect to?
Mazrio syncs with Odoo, SAP and Oracle NetSuite. For any other ERP, an advisor plans the connection with you. Your ERP stays the source of truth for products, prices and stock.
Does Mazrio work with Meta Pixel and TikTok?
Yes. Add your Meta and TikTok IDs, and Mazrio sends browser and server events with a shared event ID, so purchases are not counted twice.
Can customers pay cash on delivery?
Yes. Customers can confirm cash orders on WhatsApp before you ship.
How much does Mazrio cost?
Plans and prices will be shared with early access members first.
How do I start?
Join early access with your work email. We will email you when your invitation is ready.
Open your store before your next campaign
Request early access. We reply within two working days.